Lab Quality & Accreditations

When it comes to ensuring the accuracy of your results, companies at the forefront of the food industry turn to Silliker.

Our international network of ISO 17025 accredited laboratories undergo the most rigid industry standards to ensure the proficiency of your data.


What ISO/IEC 17025 Means To You
ISO/IEC 17025 provides an objective third-party assessment of the managerial and technical competence of testing laboratories, and assures the "precision, accuracy and repeatability" of analytical results. As the basis of laboratory accreditation in more than 35 countries, this global benchmark means Silliker clients can have even greater confidence in the validity of our testing results.


Internal Quality Systems
To provide you with consistent, high quality results across our worldwide network, our corporate Analytical Services Department develops detailed SOPs for all laboratory processes. They also conduct regular internal audits and administer the industry's most challenging internal proficiency program. Our daily QA tests greatly exceed the specific QC standards set by the AOAC ALACC for food microbiology and chemistry testing.
Silliker has also implemented Statistical Process Control (SPC) programs for our microbiology tests.
As an ISO 17025 accredited chain of laboratories, we have developed a system for calculating an estimation of uncertainty for nearly all quantitative results, both microbiological and chemical. Variants in measurements are typical, and for a particular result we can supply an estimation of variation associated with that number. Due to the thousands of assays we conduct, providing this information for every result would be time consuming. There are, however, times that this information could be critical in making decisions. For example, if a result falls just above or below a specification, the variation - or uncertainty - associated with that number could be critical in making a decision on a product's acceptability.


External Proficiency Programs

Worldwide, Silliker participates in many external proficiency programs, both voluntary and regulatory mandated, to include those run by AOAC, AACC, AOCS Beta Matrix,  and LGC to name afew.


Laboratory Information Management System (LIMS)
Silliker employs automated detection equipment to allow direct interface of data into LIMS whenever feasible. The LIMS system also performs all calculations. Process verification assures you that each test has been performed as requested and all quality system parameters are acceptable prior to approval of results. Once approved, final test results can be obtained via the Internet (Silliker-eSTAR.com), e-mail or fax. When we find abnormal, unusual or out-of-specification results, our client service staff contacts you by phone to immediately discuss further actions.


FSIS Release Policy on Non-FSIS Laboratories
In food outbreak and illness investigations, the Food Safety and Inspection Service accepts analytical results from FSIS-approved laboratories. The published directive "Policy on Use of Results From Non-FSIS Laboratories,"describes the decision-making process used when determining whether it is appropriate to accept testing results from non-FSIS laboratories.
What Makes Us Strong and Dependable

Peace of Mind: At any time, we provide services to clients that help protect brands, keep operations running and support the development of their business.


Total Food Safety and Quality Systems Approach

A solutions based range of services that include consulting, testing, auditing, research and training services that help clients produce and deliver safe, quality products.


Accuracy and Reliability

Our priority is to deliver accurate and consistent results on time. To achieve this goal, we implement quality systems that reinforce consistent Standard Operating Procedures:
- Strong management oversight with a corporate quality assurance group
- Numerous internal and external proficiency and audit programs
- Proof of competency with a 4-step training process and annual recertification
- Processes that often do more than what is required by ISO 17025
- Laboratory controls – process capability is verified daily.
- Results are not released until checks are made and approved
- Environmental monitoring programs
- Traceability – rapid rechecking and verification of results
- Automation technology – LIMS helps assure process integrity and allows rapid reporting

 

Accreditations and Certifications (Updated: March 2013)

 

 

Contact us to request more information or to request a call on how our ISO 17025 accredited laboratories can support your food safety and quality programs.